Subscription & Cancellation Policy

A product is recurring only when the product page or checkout clearly identifies it as a subscription and shows the billing interval, such as monthly or annual billing. One-time purchases do not become subscriptions merely because they include a limited support or update period.

Unless canceled, a recurring plan renews automatically at the end of each billing period using the payment method maintained with the merchant of record. The renewal amount is based on the price and terms applicable to the subscription, subject to any lawful price change notice.

You may cancel a recurring subscription before the next renewal through the customer-management options made available by Lemon Squeezy, a link in your order or subscription communication where available, or by contacting Buildmerce support at fasstech.soft@gmail.com.

Do not wait until the renewal date if you already know you do not want another term. Requests received after a renewal has been processed are handled under the Refund Policy rather than treated as retroactive cancellations.

• Cancellation prevents the next scheduled renewal.
• Unless a refund or product-specific rule says otherwise, paid access normally continues until the end of the current billing period.
• Cancellation does not automatically refund the current period.
• At the end of the paid term, subscription-only Pro features, hosted services, private updates or license entitlements may expire or become limited as described on the product page.
• Data needed for purchase records, fraud prevention, license history or legal obligations may be retained after cancellation under the Privacy Policy.

If a renewal payment fails, the merchant of record may retry payment or place the subscription into a past-due, paused, canceled or expired state. Buildmerce entitlements may follow the status received from the payment provider.

We are not responsible for a failed renewal caused by an expired card, bank decline, unsupported payment method or inaccurate billing information, but we will reasonably help identify the subscription status.

Buildmerce may change subscription prices prospectively. Where notice is legally or contractually required, the change will be communicated before it applies to a future renewal. A price change does not authorize an undisclosed retroactive charge.

Canceling and requesting a refund are separate actions. Refund requests for a renewal are reviewed under the Refund Policy and merchant-of-record rules. Prompt requests with no material post-renewal use may receive different consideration from subscriptions that have been actively used after renewal.

Where the payment provider and product support reactivation, a canceled or expired subscription may be resumed or purchased again. Restored access can require a new entitlement refresh or license activation.