Compatibility
Ask before purchasing when your Magento, WooCommerce, Hyvä, PHP or hosting version is not clearly listed.
Contact Buildmerce
Product, licensing and customer support.
Contact us before purchase for compatibility questions or after purchase for licensing, delivery, billing coordination and technical support.
Primary contact
Email Buildmerce
fasstech.soft@gmail.comInclude your order email or order identifier for purchase-related requests. For technical support, include the product name, product version, ecommerce platform version, PHP version where relevant and the exact error message.
Normal support target: initial response within two business days. This target is not a guaranteed SLA.
Billing & refunds
Provide the order identifier and purchase email. Payment processing may also involve Lemon Squeezy as merchant of record.
Privacy & legal
Use the primary email and clearly mark the subject as Privacy Request, Legal Notice or IP Notice.
Security
Do not send exploit details publicly. Contact us directly and avoid accessing customer data or disrupting production.